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Meet The Staff

Our dedicated staff members at Everlasting Adoptions are here for you to answer any questions you have. Feel free to call us at 1-866-406-2702.


Carol Shepherd | Director, Adoption Consultant

My name is Carol Shepherd, and I adopted our son as a newborn after going through 12 years of infertility. Now, 23 years later, I am Director at Everlasting Adoptions.

Shortly after adopting our son, I started to feel a calling towards adoption. My career as a Human Resource Manager in Corporate America came to an end, and I entered into what I now know is my purpose and passion in life -- building families through the miracle of adoption.

My background is in psychology, human relations and social services. I am an active member in several adoption advocacy support groups, I conduct adoption seminars, and I volunteer at local church ministries. Working with birthmothers and adoptive parents throughout the US, allows me to utilize the skills that I have been blessed with to serve others. I come to work every day not as a staff member coming to a job from 9 to 5, but as a person who is dedicated and devoted, totally enjoying what I do, 24/7. I feel very blessed to have found my purpose.

Sheila Neuman | Adoptive Parent Consultant

As an Adoptive Parent Coordinator, I have the rare opportunity of providing support to adoptive families as they pursue their dream of growing their family through adoption. I have a great deal of respect for both the birth parents and adoptive families that I work with, and appreciate them for allowing me to be a part of such a personal and emotional experience. Each day I am more and more amazed by the miracle of adoption, and have found so much joy in working with such wonderful people. I am honored to be involved in a process that is truly amazing, where new families are created everyday. It's not very often that you have the opportunity to watch a family grow from start to finish, but in my career, I can do just that. My experiences have been incredible, and I look forward to helping more couples and individuals find happiness through adoption.

Lisa | Birth Mother Consultant

My name is Lisa Brock. As the Birth Mother Consultant, it is my job and pleasure to provide emotional support, guidance, understanding, and information to our birth mothers as well as our prospective adoptive parents. I help guide birthmothers to select a family who can give her baby a loving and stable home. I assist our “matched parents" by giving them guidance in how to communicate with their birth mother and by giving them referrals to social workers and adoption attorneys. I am very blessed to be an actual part of the creation of “family.” I walk with the birth mother and adoptive couple through their entire journey. I am proud to be a support person for both my birth mothers and my adoptive parents. Creating a new family and making dreams come true through the miracle of adoption, I feel is my true calling.

Adoption has been a part of my life in several ways. My husband’s cousin is adopted. She has always spoken openly about her life as an adopted child, and I have learned so much about adoption through her experience. Seeing the love between her and her parents warms my heart. My husband and I struggled to create our own family. We endured 8 painful losses with no explanation and were diagnosed with unexplained infertility. As I looked for support in my grief, I became very close with several couples who turned to adoption to create their families. Being with them, as they went through this process, has been a journey I was honored to support them through.

I have a bachelors degree in mathematics, and I have worked with children in the field of education for five years. I have also have eight years of experience in childcare. This experience has made me realize how amazing and wonderful children are. It also allowed the good qualities I have to surface and be put to use to help others. I learned that I am very nurturing, compassionate and patient. These are all qualities I use, daily, in my job as a birth mother consultant.

It is such a joyful and rewarding experience to see a family welcome their new baby home. I admire the strength of everyone involved. I am truly grateful and blessed to be a part of your adoption process.

Brittany | Professional Profile Creator

My name is Brittany, and I became a part of the Everlasting family three years ago. I am a professional profile creator, and I absolutely love my job. The profile booklets that I create are the most important marketing tool we create for our prospective adoptive parents. We give them to pregnant women who are considering adoption for their baby. I actually create the very first impression birthmothers will have of the parents that just might be the ones who were meant to raise their baby for life! I try my best to make each profile booklet relate to the parents based on what they tell me about themselves. I feel my job is to make these profiles come to life for birthmoms. It is so rewarding for me to work with them helping make their dream become their reality.

Besides creating profiles for Everlasting Adoptions families, I am also a registered nurse. I have worked with many families that have adopted children or are having problems with fertility. I have seen the relationships that have formed with an adoptive child and their parents, and it is truly amazing. I love being a nurse and helping others feel better emotionally and physically. It is remarkable what one person can do for another to change their world forever. I love both of my jobs and feel that they intertwine with one another, making my life so fulfilling. Being a part of the adoption process by making a family whole, I know for sure, is truly what makes me feel purposeful.

Karen | Professional Profile Creator

My name is Karen, and I am blessed to be the second of two professional profile creators for Everlasting Adoptions! Like Brittany, I work with adoptive parents to tell your stories through short narratives and pictures so that the birthmothers can come to understand and appreciate what it would be like for her baby to join your family. I work with you to ensure that the warmth, joys, special traditions, talents, security and love for children that you possess shines thorough in your profile booklet. I use my organization, writing, design and artistic skills to further enhance your words. This role is very rewarding and fulfilling for me. I am honored to assist you in the adoption process, and my heart is warmed each time a baby is placed in one of your homes!

By day, I am an experienced CFO and Professional Business Consultant. From time to time, I am able to utilize my expertise in these areas to contribute to Everlasting Adoption’s success as well. I feel most rewarded and fulfilled however when I am directly involved in the adoption process. This adds a new dimension to my life, one that fills me with warmth, awe and happiness.


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